64bit Support for Landesk and FHC suite of applications.

Issues related to the use and operation of FamilySearch Centers
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carljokl
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Anti Virus

Post by carljokl »

The policy document linked to states that the Church supplied Anti-Virus is symantec. The latest versions of this Anti-Virus are stated on the site to support 64 bit Windows 7. I have a feeling though that Sophos was used at the Family History Centre. This states that it supports Windows 7 but not whether it has 64bit support. It does mention 64bit support for Mac O/S.
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aebrown
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Post by aebrown »

carljokl wrote:The policy document linked to states that the Church supplied Anti-Virus is symantec. The latest versions of this Anti-Virus are stated on the site to support 64 bit Windows 7. I have a feeling though that Sophos was used at the Family History Centre. This states that it supports Windows 7 but not whether it has 64bit support. It does mention 64bit support for Mac O/S.

Symantec has definitely been replaced by Sophos for both administrative computers and Family History Centers. Separate communication was sent to FHC directors after the referenced policy document, so that part of the policy has been superseded.
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Post by russellhltn »

aebrown wrote:so that part of the policy has been superseded.

Correct. But the method of obtaining the AV is still the same - via LANDesk.
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Mikerowaved
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Post by Mikerowaved »

carljokl wrote:I have a feeling though that Sophos was used at the Family History Centre. This states that it supports Windows 7 but not whether it has 64bit support.
According to the Sophos website, their AV software will support all 64-bit versions of Windows from XP forward. I think you'll find this is true for most (if not all) companies nowadays supplying AV software.
carljokl wrote:It does mention 64bit support for Mac O/S.
True. However, (and someone correct me if I'm wrong) I'm not sure the church's license with Sophos extends to the Mac version.
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carljokl
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Post by carljokl »

We are not using any Macs. I was just saying, it didn't explicitly mention 64bit support for the PC on the page I was looking at but if Sophos goes to the trouble of supporting Mac as well and lots of different versions it would make sense for them to support the 64bit Windows versions. However it may well be the case that the automatic installer from download.familysearch.org will not try and install the 64bit version (I will be highly surprised if someone from the Church went to the trouble to do an O/S check in the installer and run a 64bit Antivirus installer for 64bit clients given the FHCs are only just moving towards Windows 7, never mind 64bit).

I can well imagine that there should be an incentive to start moving away from Windows XP given that it is no longer officially supported (Unless the Church is paying for some kind or extended XP support contract, which I think would be unlikely).
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Post by russellhltn »

carljokl wrote:I can well imagine that there should be an incentive to start moving away from Windows XP given that it is no longer officially supported (Unless the Church is paying for some kind or extended XP support contract, which I think would be unlikely).

Not quite. Sales and bug fixes have ended, but as you can see here, security patches will continue as needed until April 2014.
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Post by jdlessley »

carljokl wrote:I can well imagine that there should be an incentive to start moving away from Windows XP given that it is no longer officially supported (Unless the Church is paying for some kind or extended XP support contract, which I think would be unlikely).
The end of support for Windows XP SP3 is April 2014. For the 64-bit Windows XP SP2 (SP2 is the last upgrade for 64-bit) it is 8 April 2014.
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carljokl
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Post by carljokl »

Either way, hopefully things will have migrated completely before then. It still gives about 3 years to migrate. For myself personally I happily skipped over Windows Vista and jumped from XP to 7. If the new MLS and FHC computers will ship with Windows 7 I would guess that a fair proportion will have moved over before the end of support deadline.
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carljokl
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Post by carljokl »

Just for the record. LanDesk and Sophos all installed fine on Windows 7 x64. I know that there are some legacy 16bit applications that will not work on 64bit but as these computers supplement the ones already provided by the Church, any Legacy applications would still be available on those computers.
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