Checking System Health - Revision history

ZentnerWJ: Updated a broken Link

2026-03-25T17:30:01Z

Updated a broken Link

← Older revision		Revision as of 17:30, 25 March 2026
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	# Confirm that printers are functioning properly.		# Confirm that printers are functioning properly.
	#* If the printer is connected to the network via Wi-Fi, it may not function properly unless it has been registered to the list of devices in CNM.ChurchofJesusChrist.org that [~~https://churchofjesuschrist.org/help/support/meetinghouse-technology/networking/registering-non-mobile-wireless-devices?lang=eng~~ bypass the Liahona splash screen test.]		#* If the printer is connected to the network via Wi-Fi, it may not function properly unless it has been registered to the list of devices in CNM.ChurchofJesusChrist.org that [[CNM Group Policies\|bypass the Liahona splash screen test.]]
	# If there are problems with any component, make sure that the computer is running the latest device drivers.		# If there are problems with any component, make sure that the computer is running the latest device drivers.

KirbyDM: Minor editorial updates

2025-07-22T20:06:51Z

Minor editorial updates

← Older revision		Revision as of 20:06, 22 July 2025
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	# Remove any software that is not being used for Church purposes.		# Remove any software that is not being used for Church purposes.

	== TASK: CONFIRM THAT THE MACHINE IS OPERATING WITH THE MOST CURRENT VERSION OF WINDOWS ~~10 or~~ 11 ==		== TASK: CONFIRM THAT THE MACHINE IS OPERATING WITH THE MOST CURRENT VERSION OF WINDOWS 11 ==

	# Check your system settings for any potential updates:		# Check your system settings for any potential updates:

Allisonwinder: Added Windows 11

2024-05-31T19:09:19Z

Added Windows 11

← Older revision		Revision as of 19:09, 31 May 2024
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	# Remove any software that is not being used for Church purposes.		# Remove any software that is not being used for Church purposes.

	== TASK: CONFIRM THAT THE MACHINE IS OPERATING WITH THE MOST CURRENT VERSION OF WINDOWS 10 ==		== TASK: CONFIRM THAT THE MACHINE IS OPERATING WITH THE MOST CURRENT VERSION OF WINDOWS 10 or 11 ==

	# Check your system settings for any potential updates:		# Check your system settings for any potential updates:
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	#* Click '''Update and Security'''.		#* Click '''Update and Security'''.
	#* Select '''Windows Update''' on the left.		#* Select '''Windows Update''' on the left.
	#* Select '''Check for Updates''' and install any new updates of Windows 10		#* Select '''Check for Updates''' and install any new updates of Windows 10 or Windows 11
	#* Click '''View update history'''.		#* Click '''View update history'''.
	#* Check that each update has installed successfully.		#* Check that each update has installed successfully.

TimRiker at 22:01, 7 June 2023

2023-06-07T22:01:51Z

← Older revision		Revision as of 22:01, 7 June 2023
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	> [[Meetinghouse Technology]] > [[Computers]]		> [[Meetinghouse Technology]] > [[Computers]]
			[[Category:Meetinghouse Technology]]
			[[Category:Computer]]

	Computer systems operate in a constantly changing environment. It is important that as a technology specialist, you regularly evaluate the system health of all clerk computers in the stake.		Computer systems operate in a constantly changing environment. It is important that as a technology specialist, you regularly evaluate the system health of all clerk computers in the stake.

Bretbassett: I added Windows 10 to the 'last version'

2022-11-22T21:23:08Z

I added Windows 10 to the 'last version'

← Older revision		Revision as of 21:23, 22 November 2022
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	# Remove any software that is not being used for Church purposes.		# Remove any software that is not being used for Church purposes.

	== TASK: CONFIRM THAT THE MACHINE IS OPERATING WITH THE MOST CURRENT VERSION OF WINDOWS ==		== TASK: CONFIRM THAT THE MACHINE IS OPERATING WITH THE MOST CURRENT VERSION OF WINDOWS 10 ==

	# Check your system settings for any potential updates:		# Check your system settings for any potential updates:
Line 48:		Line 48:
	#* Click '''Update and Security'''.		#* Click '''Update and Security'''.
	#* Select '''Windows Update''' on the left.		#* Select '''Windows Update''' on the left.
	#* Select '''Check for Updates''' and install any new updates		#* Select '''Check for Updates''' and install any new updates of Windows 10
	#* Click '''View update history'''.		#* Click '''View update history'''.
	#* Check that each update has installed successfully.		#* Check that each update has installed successfully.

Brandg423 at 18:48, 22 November 2022

2022-11-22T18:48:48Z

← Older revision		Revision as of 18:48, 22 November 2022
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	#* Click '''Update and Security'''.		#* Click '''Update and Security'''.
	#* Select '''Windows Update''' on the left.		#* Select '''Windows Update''' on the left.
			#* Select '''Check for Updates''' and install any new updates
	#* Click '''View update history'''.		#* Click '''View update history'''.
	#* Check that each update has installed successfully.		#* Check that each update has installed successfully.

Brandg423: Added a breadcrumb

2022-06-22T17:42:59Z

Added a breadcrumb

← Older revision		Revision as of 17:42, 22 June 2022
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			> [[Meetinghouse Technology]] > [[Computers]]



	Computer systems operate in a constantly changing environment. It is important that as a technology specialist, you regularly evaluate the system health of all clerk computers in the stake.		Computer systems operate in a constantly changing environment. It is important that as a technology specialist, you regularly evaluate the system health of all clerk computers in the stake.

Bretbassett at 20:21, 23 May 2022

2022-05-23T20:21:39Z

← Older revision		Revision as of 20:21, 23 May 2022
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	~~= Checking System Health =~~

	* Print

	~~Last Updated: 9 September 2021 at 10:45~~

	Computer systems operate in a constantly changing environment. It is important that as a technology specialist, you regularly evaluate the system health of all clerk computers in the stake.		Computer systems operate in a constantly changing environment. It is important that as a technology specialist, you regularly evaluate the system health of all clerk computers in the stake.

Bretbassett: Moved Checking system health article from MHTech to Wiki

2022-05-23T20:21:03Z

Moved Checking system health article from MHTech to Wiki

New page

= Checking System Health =

* Print

Last Updated: 9 September 2021 at 10:45

Computer systems operate in a constantly changing environment. It is important that as a technology specialist, you regularly evaluate the system health of all clerk computers in the stake.

There are many systems trying to access or update the computer system. Some of these updates are appropriate, but some are malicious attacks seeking unapproved access to the clerk computer. Performing system health checks will help protect machines from being misused.

== TASK: CONFIRM COMPUTER FUNCTIONALITY ==

# Verify that the system powers on properly.
# Verify that the hard drive is not compromised:
#* Open '''Explorer''' and select '''This PC''' in the sidebar.
#* Right-click the '''C:''' drive and select '''Properties''' on the menu.
#* Select the '''Tools''' tab and click '''Check'''.
#* Scan the drive.
# Confirm that the mouse, keyboard, and monitors function properly.
#* If there are problems with any component, make sure the computer is running the latest device drivers.
# Confirm that the computer is connected to the internet by [https://churchofjesuschrist.org/help/support/meetinghouse-technology/networking/internet-speed-tests?lang=eng running a speed check] or by opening a browser and testing an internet search.

== TASK: CONFIRM PRINTER/COPIER FUNCTIONALITY ==

# Confirm that printers are functioning properly.
#* If the printer is connected to the network via Wi-Fi, it may not function properly unless it has been registered to the list of devices in CNM.ChurchofJesusChrist.org that [https://churchofjesuschrist.org/help/support/meetinghouse-technology/networking/registering-non-mobile-wireless-devices?lang=eng bypass the Liahona splash screen test.]
# If there are problems with any component, make sure that the computer is running the latest device drivers.

== TASK: CONFIRM SECURITY OF SYSTEM ==

# Confirm that each system user has his or her own password and that it is properly protected.
# Make sure that the computer is always connected to the firewall and that the firewall is functional.
# Identify and remove any viruses.
#* For Windows Defender, use the following steps:
#** Right-click the Defender icon (a shield) at the right side of the taskbar (it may be hidden in a pop-up tray).
#** Select '''View security dashboard'''.
#** Click '''Virus and threat protection''' in the sidebar.
#** Click '''Run a new advanced scan'''.
#*** This may take an hour or more to complete; be sure to give yourself sufficient time to run the program.

== TASK: REMOVE ANY UNAPPROVED SOFTWARE ==
Clerk computers should only be used for Church functions such as managing membership records and finances. Local stake leaders can approve additional software if it is needed for specific Church use. Improperly licensed software should be removed.

# Remove any software that is not being used for Church purposes.

== TASK: CONFIRM THAT THE MACHINE IS OPERATING WITH THE MOST CURRENT VERSION OF WINDOWS ==

# Check your system settings for any potential updates:
#* Open '''Settings'''.
#* Click '''Update and Security'''.
#* Select '''Windows Update''' on the left.
#* Click '''View update history'''.
#* Check that each update has installed successfully.

== TASK: CONFIRM THAT COMPUTERS ARE LEFT ON WHEN NOT IN USE ==

# Where possible, the clerk computer should be left on so it can receive updates when it is not in use. It may not be advisable to leave computers on in areas where electricity costs are high or where the meetinghouse runs on a generator that is only powered on as needed. In these cases, when power is applied to the computer system, it may need to reboot while performing updates.