TechWiki - User contributions [en]

Erasing a Hard Drive

2025-10-13T02:03:22Z

Waltersd: I added faster erase methods for PCs as an alternative to the original instruction which is still included. These methods provide more reliable data wipe method that what was provided, as well as being much quicker to implement, respecting the time and efforts of those volunteering their valuable time. The other feedback I received from a STS was that the original 'Reset this PC' instruction did not work for him as no one knew the computer's password, at which point he didn't know what to do.

> [[Meetinghouse Technology]] > [[Computers]]
[[Category:Meetinghouse Technology]]
[[Category:Computer]]

When a clerk computer reaches the end of its replacement cycle (usually every five years), the technology specialist is required to erase the hard drive before the machine is disposed of by the facilities management group (FMG).

It's a good idea to 'sticker' (label) computers that you have already completed the erase process, so you / FM know what is ready for disposal.

'''Quickly erase data AND operating system'''

Try one of these 3 methods to perform a secure-erase and relatively fast process.

* Use the computer's built-in BIOS secure-erase function. This is an ideal as this method typically utilizes the best way to erase the internal hard drive, the BIOS issues a command to the hard drive for it to erase itself securely. For instance, Dell's built-in BIOS Data Wipe initiates a command that results in either a "Purge" or "Clear" state in accordance with [https://www.dell.com/support/kbdoc/en-us/000186133/dell-data-wipe-nist-800-88r1-supported-hard-drive-sanitize-actions NIST 800-88r1]. With solid-state drives, the procedure takes a matter of seconds to complete, for a SATA drive it could take an hour depending on the capacity of the hard drive. Older computers may not have this BIOS disk-wipe functionality built-in, in which case you could use the hard drive manufacturer's own utility to perform secure-erase function, or (USB) boot an operating system that can perform the required function.

Dell (BIOS) Data Wipe Instruction:

https://www.dell.com/support/kbdoc/en-nz/000146892/dell-data-wipe

or

* Use Windows' Diskpart command.

# Boot from a Windows 11 installation USB stick.
# When in Windows Setup Select "NEXT"
# On the Bottom left side, you will have the option to "REPAIR YOUR COMPUTER", select this.
# Select "TROUBLESHOOT"
# Select "COMMAND PROMPT"
# Type DISKPART Press enter.
# DISKPART> (Is what you should see)
# Type list disk
# Type select disk 0
# Disk 0 is now the selected disk. (Is what you should see)
# Type CLEAN and press enter (Apparently, they do [repeat] this step three times.)
# You can verify by Typing LIST DISK
#* The Size should match the free space. For example:
#* Disk ###. Status. Size Free. Dyn Gpt
#* * Disk 0. Online. 238 GB. 238 GB
# Type Exit
# Type Exit
# Process complete, select TURN OFF YOUR PC

With the above two erase methods, if needed, a fresh operating system (without provisioning) could be reinstalled if needed. Obviously, that would unnecessarily increase time spent on a computer that will be disposed anyway.

or

* Remove the hard drive and physically destroy the hard disk, drastic but effective. Obviously, you would then be disposing a computer without a working hard drive. Please confirm with the Facilities manager if this is the method he/she is happy for you to use, in case the computer is to be repurposed or used as parts for existing stock. Methods: For a solid-state hard disk, crushing the integrated memory chips on the module card should render data unrecoverable. For SATA drives, you would need to open the drive and destroy the circular disk platters, so they are not readable by the read/write heads. Before attempting this destroy method, you would need to know where to find these components so you're not needlessly destroying the wrong part(s) and not achieving the desired outcome of destroying the data.

or

'''Erase data and retain existing operating system (the extremely slow method)'''

* The easiest way to reset the PC is to use the "Recovery: Reset this PC" functionality built into Windows.

Note: This is an extremely slow process to complete and may not securely erase data from the computer’s hard drive, meaning that user data can still likely be recovered using data recovery utilities. Of course, if Windows BitLocker was used to encrypt the drive, then the wiped data is unlikely to be recoverable by classical computing.

== STEP 1 ==
Turn on the PC and log in to Windows.

== STEP 2 ==
Right-click the Start menu and click '''settings.'''

[[File:Erase HDD image 1.png]]

== STEP 3 Windows 10 ==
Click '''Update & Security.'''

[[File:Erase HDD image 2.png|477x477px]]

== STEP 3 Windows 11 ==
Click '''System.'''

[[File:Step3Win11.jpg|356x356px]]

== STEP 4 Windows 10 ==
Click '''Recovery.'''

[[File:Erase HDD image 3.png|423x423px]]

== STEP 4 Windows 11 ==
Click '''Recovery.'''

[[File:Step4Win11.jpg|750x750px]]

== STEP 5 ==
Under “Reset this PC,” click '''Get started.'''

[[File:Erase HDD image 4.png|451x451px]]

== STEP 6 ==
Select '''Remove everything.'''

[[File:Erase HDD image 5.png|438x438px]]

== STEP 7 ==
Click '''Change settings''' and toggle the option to '''On''' for data erasure, then click '''Confirm.'''

[[File:Erase HDD image 6.png|441x441px]]

[[File:Erase HDD image 7.png|440x440px]]

== STEP 8 ==
Once you click '''Next''', you will receive one final prompt that summarizes what you have requested and asks you to confirm. Click '''Reset''' to start the reset process.

[[File:Erase HDD image 8.png|446x446px]]

== STEP 9 ==
After you confirm and click '''Reset''', it will say “Preparing to reset this PC. It will restart automatically.” You will also see a percentage. Once the PC has finished preparing and reaches 100%, it will reboot the machine and start the reset process. The reset process can take anywhere from 25 minutes to a few hours, depending on the options you have chosen. You should see a progress percentage upon reboot; once it reaches 100%, the reset is complete. Please contact your facilities management office for country-specific disposal instructions.

[[File:Erase HDD image 9.png|454x454px]]

Global Service Center

2022-09-22T03:49:21Z

Waltersd: Convert ldschurch.org to ChurchofJesusChrist.org. Updated URLs. Make phone numbers dialable using "tel:".

The '''Global Services Department''' (previously the Global Service Center) provides IT support, distribution ordering support, and local unit MLS support services. Please use the following contact for each of these services:

== Contacting the Global Services Department (GSD) ==

Most departments at the [https://www.churchofjesuschrist.org/help/support/meetinghouse-technology/my-calling-as-a-technology-specialist/global-service-department?lang=eng Global Services Department] can be reached by phone at '''1-855-LDS-HELP''' (1-855-537-4357) in the US and Canada.

For direct lines, specific department emails, or if you are located outside the US and Canada, see below:

=== [[Global Service Center - Distribution|Distribution]] ===
Problems with arrival or contents of your order from Distribution Services or https://store.ChurchofJesusChrist.org/
* International local dial phone numbers, refer to this Global Services Department [https://store.churchofjesuschrist.org/usa/en/ldscontactus Contact List]
* by phone at [tel:+1(800)5375971 '''1 800 537 5971'''] (toll free in the US and Canada)
* by phone at '''[tel:+1(801)2403500 +1 801 240 3500]''' (in the Salt Lake City area, or outside the US and Canada)
* by email at [mailto:gsddistribution@ChurchofJesusChrist.org gscdistribution@ChurchofJesusChrist.org].

=== [[Global Service Center - IT Support|IT Support]] ===
Technical support for Church employees and [https://www.churchofjesuschrist.org/help/support/meetinghouse-technology meetinghouse technologies]
* by phone at [tel:+1(801)2404357 +'''1 801 240 HELP'''] ( [[Tel:+1(801)2404357|+1 801 240 4357]] in the Salt Lake City area, or outside the US and Canada)
* International local dial phone numbers, refer to this Global Services Department [https://www.churchofjesuschrist.org/help/support/meetinghouse-technology/my-calling-as-a-technology-specialist/global-service-department Contact List]
* by email at [mailto:globalservicecenter@ChurchofJesusChrist.org globalservicecenter@ChurchofJesusChrist.org]

=== [[Global Service Center - MLU Support|Member/Leader Unit (MLU) Support]] ===
Local unit clerks and leaders contact for MLS problems and questions
* by phone at '''[tel:+1(800)5375932 1 800 537 5932]''' (toll free in the US and Canada)
* by phone at '''[tel:+1(801)2403500 +1 801 240 3500]''' (in the Salt Lake City area, or outside the US and Canada)
* by email at [mailto:mlssupport@ChurchofJesusChrist.org mlssupport@ChurchofJesusChrist.org]

=== Pacific Area ===

==== Pacific Area MLU support ====
* English: [mailto:gsc-pac-en@ChurchofJesusChrist.org gsc-pac-en@ChurchofJesusChrist.org]
* French (Français): [mailto:gsc-pac-fr@ChurchofJesusChrist.org gsc-pac-fr@ChurchofJesusChrist.org]
* Samoan (Gagana Samoa): [mailto:gsc-pac-sm@ChurchofJesusChrist.org gsc-pac-sm@ChurchofJesusChrist.org]
* Tahitian (Reo Tahiti): [mailto:gsc-pac-ty@ChurchofJesusChrist.org gsc-pac-ty@ChurchofJesusChrist.org]
* Tongan (Faka-Tonga): [mailto:gsc-pac-to@ChurchofJesusChrist.org gsc-pac-to@ChurchofJesusChrist.org]

==== Pacific Area local dial numbers for the Global Services Department ====
* American Samoa: '''[tel:+1(684)6994473 +1 684 699 4473]''' (Local menu)
* Australia: '''[tel:+800-8680-5650 0011-800-8680-5650]''' (toll-free)
* Fiji: '''[tel:+6793388027 +679 338 8027]'''
* French Polynesia (Tahiti): '''[tel:+689505507 +689-505-507]'''
* New Caledonia: '''[tel:+1(801)3534835 +1 801 353 4835]''' (international toll-call)
* New Zealand: '''[tel:+80086805480 00 800 86805480]''' (toll-free) or '''[tel:+64800105311 0800-105-311]''' (toll-free)
* Samoa: '''[tel:+685800472 800 472]''' (Blue Sky customer toll-free), '''[tel:+68564226 +685 64 226]''' (Digicel and non-Blue Sky customers, per minute rate applies)
* Tonga: '''[tel:+676800473 0800 473]''' (TCC customer toll-free), '''[tel:+67620360 +676 20 360]''' (Digicel and non-TCC Sky customers, per minute rate applies)
* Other Countries: '''[tel:+1(801)2403800 +1 801 240 3800]''' or see the GSC [https://pacific.churchofjesuschrist.org/services/gsc Contact List] on [https://store.churchofjesuschrist.org/usa/en/ldscontactus https://store.ChurchofJesusChrist.org/] .

=== Global Services Department numbers can also be found here: ===
https://www.churchofjesuschrist.org/help/support/meetinghouse-technology/my-calling-as-a-technology-specialist/global-service-department?lang=eng

https://store.churchofjesuschrist.org/usa/en/ldscontactus

https://pacific.churchofjesuschrist.org/services/gsc

[[Category:Global Service Center]]

Global Service Center

2015-12-02T23:34:24Z

Waltersd: /* Contacting the Global Service Center (GSC) */

The '''Global Service Center''' provides IT support, distribution ordering support, and local unit MLS support services. Please use the following contact for each of these services:

== Contacting the Global Service Center (GSC) ==

Most departments at the Global Service Center can be reached by phone at '''1-855-LDS-HELP''' (1-855-537-4357) in the US and Canada.

For direct lines, specific department emails, or if you are located outside the US and Canada, see below:

=== [[Global Service Center - Distribution|Distribution]] ===
Problems with arrival or contents of your order from Distribution Services or [[https://store.lds.org]]
* International local dial phone numbers, refer to this Global Service Center [[http://store.lds.org/webapp/wcs/stores/servlet/GlobalServiceCenterView|Contact List]]
* by phone at '''1-800-537-5971''' (toll free in the US and Canada)
* by phone at '''+1(801)240-3500''' (in the Salt Lake City area, or outside the US and Canada)
* by email at [mailto:gscdistribution@ldschurch.org gscdistribution@ldschurch.org].

=== <br>
[[Global Service Center - IT Support|IT Support]] ===
Technical support for Church employees and [[Meetinghouse technology|meetinghouse technologies]]
* by phone at '''1-801-240-HELP''' ( +1(801)240-4357 in the Salt Lake City area, or outside the US and Canada)
* International local dial phone numbers, refer to this Global Service Center [http://store.lds.org/webapp/wcs/stores/servlet/GlobalServiceCenterView?catalogId=10551&langId=-1&storeId=10704 Contact List]
* by email at [mailto:globalservicecenter@ldschurch.org globalservicecenter@ldschurch.org]

=== <br>
[[Global Service Center - MLU Support|Member/Leader Unit (MLU) Support]] ===
Local unit clerks and leaders contact for MLS problems and questions
* by phone at '''1-800-537-5932''' (toll free in the US and Canada)
* by phone at '''+1(801)240-3500''' (in the Salt Lake City area, or outside the US and Canada)
* by email at [mailto:mlssupport@ldschurch.org mlssupport@ldschurch.org ]

=== Pacific Area ===

==== Pacific Area MLU support ====
* English: [mailto:gsc-pac-en@ldschurch.org gsc-pac-en@ldschurch.org]
* French (Français): [mailto:gsc-pac-fr@ldschurch.org gsc-pac-fr@ldschurch.org]
* Samoan (Gagana Samoa): [mailto:gsc-pac-sm@ldschurch.org gsc-pac-sm@ldschurch.org]
* Tahitian (Reo Tahiti): [mailto:gsc-pac-ty@ldschurch.org gsc-pac-ty@ldschurch.org]
* Tongan (Faka-Tonga): [mailto:gsc-pac-to@ldschurch.org gsc-pac-to@ldschurch.org]

==== <br>
Pacific Area local dial numbers for the Global Service Center ====
* American Samoa: '''+1(684)699-4473''' (Local menu), '''1-800-537-5971''' (North America menu)
* Australia: '''0011-800-8680-5650''' (toll-free)
* Fiji: '''+679-338-8027'''
* French Polynesia (Tahiti): '''+689-505-507'''
* New Caledonia: '''+1(801)353-4835''' (international toll-call)
* New Zealand: '''00-800-8680-5480''' (toll-free) or '''0800-105-311''' (toll-free)
* Samoa: '''800472''' (Blue Sky customer toll-free), '''+685-64-226''' (Digicel and non-Blue Sky customers, per minute rate applies)
* Tonga: '''0800473''' (TCC customer toll-free), '''+676 20-360''' (Digicel and non-TCC Sky customers, per minute rate applies)
* Other Countries: '''+1(801)240-3800''' or see the GSC [[http://store.lds.org/webapp/wcs/stores/servlet/GlobalServiceCenterView|Contact List]] on store.lds.org.

=== Global Service Center numbers can also be found here: ===
https://www.lds.org/help/support/toll-free-numbers-gsc

http://store.lds.org/webapp/wcs/stores/servlet/GlobalServiceCenterView

[[Category:Global Service Center]]

Global Service Center

2013-09-17T01:05:56Z

Waltersd: /* Contacting the Global Service Center */

The '''Global Service Center''' provides IT support, distribution ordering support, and local unit MLS support services. Please use the following contact for each of these services:

== Contacting the Global Service Center (GSC) ==

Most departments at the Global Service Center can be reached by phone at '''1-855-LDS-HELP''' (1-855-537-4357) in the US and Canada.

For direct lines, specific department emails, or if you are located outside the US and Canada, see below:

[[Global Service Center - Distribution|Distribution]] - problems with arrival or contents of your order from Distribution Services or http://store.lds.org
* International local dial phone numbers, refer to this Global Service Center [http://store.lds.org/webapp/wcs/stores/servlet/GlobalServiceCenterView?catalogId=10551&langId=-1&storeId=10704 Contact List]
* by phone at '''1-800-537-5971''' (toll free in the US and Canada)
* by phone at '''+1(801)240-3800''' (in the Salt Lake City area, or outside the US and Canada)
* by email at [mailto:gscdistribution@ldschurch.org gscdistribution@ldschurch.org].

[[Global Service Center - IT Support|IT Support]] - technical support for Church employees and [[Meetinghouse technology|meetinghouse technologies]]
* by phone at '''1-866-678-2763''' (toll free in the US and Canada)
* by phone at '''1-801-240-HELP''' ( +1(801)240-4357 in the Salt Lake City area, or outside the US and Canada)
* International local dial phone numbers, refer to this Global Service Center [http://store.lds.org/webapp/wcs/stores/servlet/GlobalServiceCenterView?catalogId=10551&langId=-1&storeId=10704 Contact List]
* by email at [mailto:globalservicecenter@ldschurch.org globalservicecenter@ldschurch.org]

[[Global Service Center - MLU Support|Member/Leader Unit (MLU) Support]] - local unit clerks and leaders contact for MLS problems and questions
* by phone at '''1-800-537-5932''' (toll free in the US and Canada)
* by phone at '''+1(801)240-3500''' (in the Salt Lake City area, or outside the US and Canada)
* by email at [mailto:mlssupport@ldschurch.org mlssupport@ldschurch.org ]

'''Pacific Area MLU support:'''

* English: [mailto:gsc-pac-en@ldschurch.org gsc-pac-en@ldschurch.org]
* French (Français): [mailto:gsc-pac-fr@ldschurch.org gsc-pac-fr@ldschurch.org]
* Samoan (Gagana Samoa): [mailto:gsc-pac-sm@ldschurch.org gsc-pac-sm@ldschurch.org]
* Tahitian (Reo Tahiti): [mailto:gsc-pac-ty@ldschurch.org gsc-pac-ty@ldschurch.org]
* Tongan (Faka-Tonga): [mailto:gsc-pac-to@ldschurch.org gsc-pac-to@ldschurch.org]

'''Pacific Area Local Dial Numbers for the Global Service Center'''
* American Samoa: '''+1(684)699-4473''' (Local menu), '''1-800-537-5971''' (North America menu)
* Australia: '''0011-800-8680-5650''' (toll-free)
* Fiji: '''+679-338-8027'''
* French Polynesia (Tahiti): '''+689-505-507'''
* New Caledonia: '''+1(801)353-4835''' (international toll-call)
* New Zealand: '''00-800-8680-5480''' (toll-free) or '''0800-105-311''' (toll-free)
* Samoa: '''800472''' (Blue Sky customer toll-free), '''+685-64-226''' (Digicel and non-Blue Sky customers, per minute rate applies)
* Tonga: '''0800473''' (TCC customer toll-free), '''+676 20-360''' (Digicel and non-TCC Sky customers, per minute rate applies)
* Other Countries: '''+1(801)240-3800''' or see the GSC [http://store.lds.org/webapp/wcs/stores/servlet/GlobalServiceCenterView?catalogId=10551&langId=-1&storeId=10704 Contact List] on store.lds.org.

[[Category:Global Service Center]]

Global Service Center

2013-04-14T22:42:10Z

Waltersd: /* Contacting the Global Service Center */

The '''Global Service Center''' provides IT support, distribution ordering support, and local unit MLS support services. Please use the following contact for each of these services:

== Contacting the Global Service Center ==

Most departments at the Global Service Center can be reached by phone at '''1-855-LDS-HELP''' (1-855-537-4357) in the US and Canada.

For direct lines, specific department emails, or if you are located outside the US and Canada, see below:

[[Global Service Center - Distribution|Distribution]] - problems with arrival or contents of your order from Distribution Services or http://store.lds.org
* International local dial phone numbers, refer to this Global Service Center [http://store.lds.org/webapp/wcs/stores/servlet/GlobalServiceCenterView?catalogId=10551&langId=-1&storeId=10704 Contact List]
* by phone at '''1-800-537-5971''' (toll free in the US and Canada)
* by phone at '''1-801-240-3800''' (in the Salt Lake City area, or outside the US and Canada)
* by email at [mailto:gscdistribution@ldschurch.org gscdistribution@ldschurch.org].

[[Global Service Center - IT Support|IT Support]] - technical support for Church employees and [[Meetinghouse technology|meetinghouse technologies]]
* by phone at '''1-866-678-2763''' (toll free in the US and Canada)
* by phone at '''1-801-240-HELP''' (1-801-240-4357 in the Salt Lake City area, or outside the US and Canada)
* International local dial phone numbers, refer to this Global Service Center [http://store.lds.org/webapp/wcs/stores/servlet/GlobalServiceCenterView?catalogId=10551&langId=-1&storeId=10704 Contact List]
* by email at [mailto:globalservicecenter@ldschurch.org globalservicecenter@ldschurch.org]

[[Global Service Center - MLU Support|Member/Leader Unit (MLU) Support]] - local unit clerks and leaders contact for MLS problems and questions
* by phone at '''1-800-537-5932''' (toll free in the US and Canada)
* by phone at '''1-801-240-3500''' (in the Salt Lake City area, or outside the US and Canada)
* by email at [mailto:mlssupport@ldschurch.org mlssupport@ldschurch.org ]

'''Pacific Area MLU support:'''
* Local dial phone numbers, refer to this Global Service Center [http://store.lds.org/webapp/wcs/stores/servlet/GlobalServiceCenterView?catalogId=10551&langId=-1&storeId=10704 Contact List]:

* English: [mailto:gsc-pac-en@ldschurch.org gsc-pac-en@ldschurch.org]
* French (Français): [mailto:gsc-pac-fr@ldschurch.org gsc-pac-fr@ldschurch.org]
* Samoan (Gagana Samoa): [mailto:gsc-pac-sm@ldschurch.org gsc-pac-sm@ldschurch.org]
* Tahitian (Reo Tahiti): [mailto:gsc-pac-ty@ldschurch.org gsc-pac-ty@ldschurch.org]
* Tongan (Faka-Tonga): [mailto:gsc-pac-to@ldschurch.org gsc-pac-to@ldschurch.org]

[[Category:Global Service Center]]

Global Service Center - Distribution

2013-04-14T22:34:03Z

Waltersd: /* Contacting Distribution */

The '''Distribution''' portion of the '''Global Service Center''' (GSC) deals with problems with the arrival or contents of orders from Distribution Services or http://store.lds.org.

==Contacting Distribution==
You may contact the Distribution portion of the Global Service Center:
*by phone in the Salt Lake City area at 1-801-240-3800
*by phone in the US and Canada at '''1-800-537-5971''' toll-free
*by phone internationally at one of [http://store.lds.org/webapp/wcs/stores/servlet/GlobalServiceCenterView?catalogId=10551&langId=-1&storeId=10704 these numbers]
*by email at [mailto:gscdistribution@ldschurch.org gscdistribution@ldschurch.org]

{{Note| Distribution is one of 3 groups at the [[Global Service Center]]. Other groups include IT Support and Member Leader Unit (MLU) or (MLS) support}}

[[Category:Global Service Center]]

Global Service Center - Distribution

2013-04-14T22:32:39Z

Waltersd: /* Contacting Distribution */

The '''Distribution''' portion of the '''Global Service Center''' (GSC) deals with problems with the arrival or contents of orders from Distribution Services or http://store.lds.org.

==Contacting Distribution==
You may contact the Distribution portion of the Global Service Center:
*by phone in the Salt Lake City area at 1-801-240-3800
*by phone in the US and Canada at 1-800-537-5971 toll-free
*by phone internationally at one of [http://store.lds.org/webapp/wcs/stores/servlet/GlobalServiceCenterView?catalogId=10551&langId=-1&storeId=10704 these numbers]
*by email at [mailto:gscdistribution@ldschurch.org gscdistribution@ldschurch.org]

{{Note| Distribution is one of 3 groups at the [[Global Service Center]]. Other groups include IT Support and Member Leader Unit (MLU) or (MLS) support}}

[[Category:Global Service Center]]

Global Service Center

2013-04-14T22:13:26Z

Waltersd: /* Contacting the Global Service Center */

The '''Global Service Center''' provides IT support, distribution ordering support, and local unit MLS support services. Please use the following contact for each of these services:

== Contacting the Global Service Center ==

Most departments at the Global Service Center can be reached by phone at '''1-855-LDS-HELP''' (1-855-537-4357) in the US and Canada.

For direct lines, specific department emails, or if you are located outside the US and Canada, see below:

[[Global Service Center - Distribution|Distribution]] - problems with arrival or contents of your order from Distribution Services or http://store.lds.org
* International - refer to this Global Service Center [http://store.lds.org/webapp/wcs/stores/servlet/GlobalServiceCenterView?catalogId=10551&langId=-1&storeId=10704 Contact List]:
* by phone at '''1-800-537-5971''' (toll free in the US and Canada)
* by phone at '''1-801-240-3800''' (in the Salt Lake City area, or outside the US and Canada)
* by email at [mailto:gscdistribution@ldschurch.org gscdistribution@ldschurch.org].

[[Global Service Center - IT Support|IT Support]] - technical support for Church employees and [[Meetinghouse technology|meetinghouse technologies]]
* by phone at '''1-866-678-2763''' (toll free in the US and Canada)
* by phone at '''1-801-240-HELP''' (1-801-240-4357 in the Salt Lake City area, or outside the US and Canada)
* by email at [mailto:globalservicecenter@ldschurch.org globalservicecenter@ldschurch.org]

[[Global Service Center - MLU Support|Member/Leader Unit (MLU) Support]] - local unit clerks and leaders contact for MLS problems and questions
* by phone at '''1-800-537-5932''' (toll free in the US and Canada)
* by phone at '''1-801-240-3500''' (in the Salt Lake City area, or outside the US and Canada)
* by email at [mailto:mlssupport@ldschurch.org mlssupport@ldschurch.org ]

'''Pacific Area MLU support:'''
* Local dial phone numbers, refer to this Global Service Center [http://store.lds.org/webapp/wcs/stores/servlet/GlobalServiceCenterView?catalogId=10551&langId=-1&storeId=10704 Contact List]:

* English: [mailto:gsc-pac-en@ldschurch.org gsc-pac-en@ldschurch.org]
* French (Français): [mailto:gsc-pac-fr@ldschurch.org gsc-pac-fr@ldschurch.org]
* Samoan (Gagana Samoa): [mailto:gsc-pac-sm@ldschurch.org gsc-pac-sm@ldschurch.org]
* Tahitian (Reo Tahiti): [mailto:gsc-pac-ty@ldschurch.org gsc-pac-ty@ldschurch.org]
* Tongan (Faka-Tonga): [mailto:gsc-pac-to@ldschurch.org gsc-pac-to@ldschurch.org]

[[Category:Global Service Center]]