I just noticed that the past three months of my paying donations have been reversed and I don’t know why

Discussions about the Online Donation system.
jamesb1
New Member
Posts: 2
Joined: Wed Aug 21, 2019 9:23 am

I just noticed that the past three months of my paying donations have been reversed and I don’t know why

Post by jamesb1 »

Maybe it is because I change banks and forgot to notify you but I am amazed that I have been happily paying my darling for the past three months and each month has been reversed to zero.
russellhltn
Community Administrator
Posts: 36641
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: I just noticed that the past three months of my paying donations have been reversed and I don’t know why

Post by russellhltn »

jamesb1 wrote:Maybe it is because I change banks and forgot to notify you
That would do it.

My understanding is any transactions that fail to go though are canceled.

You were probably sent an email, but you might have thought they were just the routine notification process and dismissed them without reading.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

Return to “Online Donations”