Missionary assignments

Any discussions around the Member Tools App on various mobile and electronic devices
RichPrice1
New Member
Posts: 11
Joined: Mon Jul 25, 2011 9:31 am

Missionary assignments

Post by RichPrice1 »

Missionaries who leave the ward not being deleted.
russellhltn
Community Administrator
Posts: 36681
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Missionary assignments

Post by russellhltn »

Moving a missionary's membership record does not change the financial responsibility. That needs to be worked out with the missionary department.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
lajackson
Community Moderators
Posts: 11896
Joined: Mon Mar 17, 2008 10:27 pm
Location: US

Re: Missionary assignments

Post by lajackson »

richprice1 wrote: Missionaries who leave the ward not being deleted.
The mission office maintains the list of missionaries assigned to a ward or branch. If that list has not changed and you have recently synced Member Tools, that would be the place to start.
russellhltn
Community Administrator
Posts: 36681
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Missionary assignments

Post by russellhltn »

richprice1 wrote: Wed Nov 03, 2021 10:49 pm Missionaries who leave the ward not being deleted.
Are you talking about the missionaries serving in the ward, or missionary's home ward?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
sbwilson
New Member
Posts: 1
Joined: Tue May 18, 2021 6:30 pm

Re: Missionary assignments

Post by sbwilson »

Had the same problem, just updating the app didn't do anything, but logging completely out of the app and then back in solved it.

To log out, go to: More > Help > Sign Out / Reset
BrianEdwards
Senior Member
Posts: 1626
Joined: Sun Oct 30, 2016 10:42 pm
Location: Michigan

Re: Missionary assignments

Post by BrianEdwards »

This does seem to happen "randomly" to users. Just last month my Tools App would not show a new move-in family no matter how many times I synced. They wouldn't show up on my phone, either in the directory or in the list of new move-ins. Signing out and signing back in was the magic sauce. Makes one wonder of course, how much other data is also not getting synced but isn't as visibly noticeable.

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