I was instructed to make a reimbursement to a member for food for a stake activity. I entered the request and it was approved by the stake president and was automatically transferred to the member’s account. I then was told to cancel the transaction because it was a store charge and not paid by the member. It was already processed so it’s too late to cancel.
What would be the best way for the member to return the money? This is the stake level and stakes don’t normally receive donations from members and there’s no way I know of for a member to pay money to a stake online. I suppose the member could write a check and we could deposit it. We never receive checks so I don’t know how I would handle the deposit of a check from a member.
How can a member return a mistaken reimbursement
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BlairEsplin
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russellhltn
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Re: How can a member return a mistaken reimbursement
Even if this was a ward, there's no way to reimburse the budget on-line. I think it's going to have to be check or cash and deposit it to the bank. Check with GSD if you don't have the supplies for making the deposit.BlairEsplin wrote: Tue Aug 22, 2023 3:56 pm This is the stake level and stakes don’t normally receive donations from members and there’s no way I know of for a member to pay money to a stake online. I suppose the member could write a check and we could deposit it. We never receive checks so I don’t know how I would handle the deposit of a check from a member.
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eblood66
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Re: How can a member return a mistaken reimbursement
Yes, it will have to be by check. Although not normally done, you can accept a check from a member in this situation. As a stake you should still have deposit bags and slips just in case you have to process a check. With inter-unit transfers a stake doesn't have to handle deposits very often but it does still happen. I've had about 1 check a year usually from things like a return of a cleaning deposit or correcting a mistake like in this case.BlairEsplin wrote: Tue Aug 22, 2023 3:56 pmI suppose the member could write a check and we could deposit it. We never receive checks so I don’t know how I would handle the deposit of a check from a member.
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BlairEsplin
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Re: How can a member return a mistaken reimbursement
The bank we were set up to deposit into closed its local branch such that it would have been a 30 mile round trip to make a deposit. Therefore I recently got the deposits changed to a different bank. I’ll just have to review how to make a deposit since I’ve only had to do one deposit in six years time. I always insist that other units transfer money to the stake rather than send checks. The hard part is getting a member of the stake presidency to go with me to the bank.eblood66 wrote: Tue Aug 22, 2023 6:35 pmYes, it will have to be by check. Although not normally done, you can accept a check from a member in this situation. As a stake you should still have deposit bags and slips just in case you have to process a check. With inter-unit transfers a stake doesn't have to handle deposits very often but it does still happen. I've had about 1 check a year usually from things like a return of a cleaning deposit or correcting a mistake like in this case.BlairEsplin wrote: Tue Aug 22, 2023 3:56 pmI suppose the member could write a check and we could deposit it. We never receive checks so I don’t know how I would handle the deposit of a check from a member.