Account links to someone else

Church Account is the primary user account (user name and password) for accessing online Church resources. Church Account was formerly known as LDS Account. This forum is a space to discuss all things related to Church Accounts (registration, account recovery, user experience, vulnerabilities, etc.).
Iramazamar
New Member
Posts: 1
Joined: Fri Apr 04, 2025 5:30 pm

Account links to someone else

Post by Iramazamar »

I have a friend from Pakistan and she is trying to login into her church account but for some reason it is link to some other person's account. How can she fix her account?
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jdlessley
Community Moderators
Posts: 10839
Joined: Mon Mar 17, 2008 12:30 am
Location: USA, TX

Re: Account links to someone else

Post by jdlessley »

Her first step should be to contact her ward clerk and make sure she has the correct membership record number (MRN). With her MRN she can call the Global Services Department (GSD) for help with her account issue.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
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