FamilySearch Groups emailing behavior

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adamberkey
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Joined: Sun Sep 18, 2016 9:31 am

FamilySearch Groups emailing behavior

Post by adamberkey »

As Temple & Family History (Leader) I have set up a ward (family) group where members of the ward can share Temple Ordinances reservations, and other members can help do the ordinances when they attend the Temple and don't a family name. An issue has been brought up by members of the group that they receive notification emails whenever somebody joins the group. For fear of hammering the members of the group with emails from the system I am seeking for a way to reduced notifications to admins only. As a true family group it may be exciting to see family members join a group like this, but from a ward perspective there likely is less enthusiasm in receiving so many emails to all the members in the group over something as insignificant as somebody being added to the group.

If anybody has some suggestions how to handle notifications I would love to see it. Since the group feature appears to be a fairly new option, I expect to see some future adjustments to it, and I hope one of those can be to for admins to be able to set options for what content goes on as notifications.
ambldsorg
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Re: FamilySearch Groups emailing behavior

Post by ambldsorg »

adamberkey wrote: Mon Aug 04, 2025 11:27 am If anybody has some suggestions how to handle notifications I would love to see it. Since the group feature appears to be a fairly new option, I expect to see some future adjustments to it, and I hope one of those can be to for admins to be able to set options for what content goes on as notifications.
I've not yet seen this feature so I cannot comment specifically, but rather just ask questions. Does each user have the ability to opt-out of specific notification types? E.g. perhaps they can service themselves by logging into their account and unchecking the option to receive group membership change notifications?
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adamberkey
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Joined: Sun Sep 18, 2016 9:31 am

Re: FamilySearch Groups emailing behavior

Post by adamberkey »

Does each user have the ability to opt-out of specific notification types?
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I have not been able to locate any settings were Family Group notifications can be edited on an individual basis or on an administrator basis. I would like to see the feature implemented so admins can determine what is sent out to the group and what is not.
davesudweeks
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Location: Washington, USA

Re: FamilySearch Groups emailing behavior

Post by davesudweeks »

I could be wrong (and have no special connection with FamilySearch), but I'm not sure the "ward family" use case was intended in the original design. All the documentation I have read refers to related family members. I think the best way to get your request/concern in front of the FamilySearch developers would be to use the Contact Us feature in FamilySearch Help ("?" in the upper right corner of the page).

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